CALL SCRIPT
Hi I’m calling from Billy Smith Design group, I was trying to access your website from my phone and found it difficult because the text was really small. It appears that it is not responsive or mobile friendly. Did you know that over 60% of internet users are accessing the internet from their mobile phones now?
This isn’t good for your business as google implemented a new algorithm penalizing websites that aren’t mobile friendly. What this means for you is that your google ranking will suffer which in turn will make you less visible to people searching for “[insert vertical here] in [insert city here]” leading to potential losses of revenue.
Just a quick question, how important is it for your company to have a more visible web presence leading to more revenue?
Great!
Our company specializes in rebuilding sites that aren’t fully optimized for all devices leading to a much better visibility and conversion rate. And as you probably already know there are tons devices to accommodate.
Do you have time to get together later in the week for a few minutes to talk about how we can help you out?
sweet.
thanks for your time!
Response #1:
“I know that feeling; my desk is full of things I need to do, too. I’d be happy to schedule a time to call you back, but I don’t want to bother you if you’re really not interested. Let me ask you a quick question and be honest with me:
If I could show you a (system/product/service) that is proven to (reduce your overhead, generate more sales, etc.), would it be worth it for you and I to take for just 5 minutes to see how it could work for you?”
If NO: “No problem. Before I go, who else do you know that might be able to use a system like this?”
If Yes: “Terrific. Do you have 5 minutes right now?”
If No: “I’m looking at my schedule, what is a good time later today?”
Response #2:
“___________ you probably get a lot of calls like I do, and my initial reaction is to say I’m too busy as well. But I can explain this to you in just 3 minutes and if you think it can help you we can schedule more time later – and if you don’t we can part friends, is that fair?”
Response #3:
“I’m with you. Before I schedule time to get back with you, just a quick question: Is it a priority for you to (fix or improve what your product or service will do for them) this quarter?”
Response #4:
“I’m glad you’re busy, that means that you don’t have the time to waste looking at things you have no intention of taking advantage of. Quick question: If I could show you a proven way to (get the benefits of your product or service), is that something that you would invest 5 minutes learning more about?”
Response #5:
“No problem. I know what it’s like to be interrupted. Would it be better to call you back right after your meeting, say in about a half hour, or would you prefer to set up a quick 5 minute call for tomorrow morning?”
we’ve got a great program where you can pay 50% up front and we can split the balance into 4 equal monthly payments.